Refréscate en su alberca exterior, una opción poco común en esta zona.
Ubicación céntrica
Aprovecha la cercanía a los lugares que necesites gracias a una ubicación práctica.
4 habitaciones3+ baños12 personas
Servicios principales
Balcón
Tina de hidromasaje en la propiedad
Alberca privada
Se aceptan perros
Acceso al parque acuático
Asador
Explora la zona
Sevierville, TN
Plantación Wheatlands
Place, Plantación Wheatlands
4 min en auto
Seven Islands State Birding Park
Place, Seven Islands State Birding Park
5 min en auto
Parque temático Wilderness at the Smokies
Place, Parque temático Wilderness at the Smokies
14 min en auto
Knoxville, TN (TYS-McGhee Tyson)
Airport, Knoxville, TN (TYS-McGhee Tyson)
45 min en auto
Habitaciones y camas
4 habitaciones (para 12 personas)
Habitación 9
2 camas matrimoniales y 2 camas individuales
Habitación 10
1 cama Queen
Habitación 11
1 cama Queen
Habitación 12
1 cama King
3 baños, 1 medio baño
Baño 9
Tina · Excusado · Solo regadera
Baño 10
Tina · Excusado · Solo regadera
Baño 11
Tina · Excusado · Solo regadera
Baño 12
Excusado
Ambientes
Cocina
Oficina
Con balcón
Jardín
Información de la propiedad
Backyard Pool Oasis | Mountain Views | Hot Tub
Summary:
Welcome to your Smoky Mountain haven—wake up to panoramic peaks, unwind in a private heated pool, and enjoy endless indoor and outdoor entertainment for the whole family.
Sleeps 12 | 4 bedrooms | 7 beds | 3.5 baths
Private heated pool (Mar 1-Jan 7; Jan-Feb by request)
Welcome to H2Oasis, a relaxing Smoky Mountain cabin in Sevierville where peaceful views, fresh mountain air, and nonstop entertainment create the perfect getaway.
✔️ Private heated pool + outdoor theater
✔️ Hot tub + fire pit + outdoor kitchen
✔️ Arcade game room + PS5 + laser tag
✔️ Mountain views from every room
✔️ Easy access near Pigeon Forge, & Sevierville and just a short drive into Gatlinburg.
Spend your days poolside, your evenings watching movies under the stars, and your nights unwinding in the hot tub. Designed for families and groups, this cabin delivers fun, comfort, and unforgettable mountain moments.
🛏 Sleeping Arrangements
Sleeps up to 12 Guests
Multiple Bedrooms + Game Room Sleeping Area
✔️ Primary Suite
• King bed | Ensuite bathroom w/ soaking tub + shower | Smart TV
✔️ Guest Bedroom 1
• Queen bed | Smart TV | Comfortable layout
✔️ Guest Bedroom 2
• Queen bed | Smart TV | Cozy setup
✔️ Game Room Sleeping Area
• 2 twin-over-full bunk beds | Sleeps up to 6 | Ideal for kids or groups
✔️ All rooms include linens, extra pillows, storage & room-darkening shades
🏊 Pool, Hot Tub & Outdoor Living
✔️ Heated private pool (82°F+ Mar 1–December 31) | Winter access available (fee applies)
✔️ Private hot tub for relaxing soaks
✔️ Outdoor movie theater under the stars
✔️ Gas fire pit for cozy evenings
✔️ Outdoor kitchen with sink + prep space
✔️ Gas BBQ grill + cooking utensils
✔️ Lounge seating + sun loungers
Perfect for pool days, BBQ nights, and unforgettable outdoor experiences.
🎮 Game Room & Entertainment
✔️ PlayStation 5 | Laser tag arena | Billiards | Air hockey
✔️ Perfect setup for families traveling with kids and pets
🧺 Practical Comforts & Safety 👮
✔️ Washer & dryer | Iron + drying rack | Storage space
✔️ Smart lock self check-in | Private entrance
✔️ The driveway has moderate incline; suitable for standard vehicles. Not suitable for trailers - Parking is free
✔️ Safety Features
• Smoke alarms
• Fire extinguisher & first aid kit
📍 Prime Sevierville Location
✔️ Located just outside Pigeon Forge with easy, flat road access
✔️ No steep mountain driving | Convenient year-round access
📏 Nearby Attractions & Essentials (Miles)
✔️ Dollywood – 10
✔️ The Island in Pigeon Forge – 11
✔️ Titanic Museum – 11
✔️ WonderWorks – 11
✔️ LeConte Center – 10
✔️ Publix Super Market – 9
✔️ Kroger – 9
✔️ Tanger Outlets Sevierville – 12
✔️ Downtown Gatlinburg – 19
✔️ Great Smoky Mountains National Park – 20
🚗 Easy & Convenient Stay
✔️ Self check-in with smart lock
✔️ Private cabin access
✔️ Free on-site parking
🇺🇸 Service Member Discount
We proudly offer a 5% discount for:
✔️ Active Duty Military ✔️ Veterans ✔️ Police Officers ✔️ Firefighters
Discount not valid during major holidays including Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year’s. The name of the reservation must match the service member's ID and name on the payment method to qualify.
✨ Why Guests Love H2Oasis
✔️ Private pool + outdoor theater combo
✔️ Massive entertainment setup (laser tag + arcade)
✔️ Perfect for families & large groups
✔️ Easy access with no steep roads
✔️ One of the most fun-packed cabins in the Smokies
🚀 Book Your Smoky Mountain Getaway
If you’re searching for a Smoky Mountain cabin with a private pool, outdoor movie theater, game room, and space for unforgettable memories, H2Oasis delivers it all.
📅 Book now and start planning your ultimate Smoky Mountain escape.
Getting Around:
This home is simple to find by any GPS.
Other Things to Note:
Starter Pack and Linens: Included are towels, hand towels, washcloths, makeup wipes, sheets, quilts, extra blankets, pillows, and more. You will receive a sponge, dishwasher pods, detergent pods, travel-size shampoo, conditioner, body wash, lotion, bar soap, and other extras we like to surprise you with.
✔️Amenity Disclaimer
Our cabins are packed with entertainment, arcades, gaming systems, theaters, and more which are designed to make your stay unforgettable. We work hard to ensure everything is in great working order prior to your arrival.
However, with the high volume of amenities, occasional issues can happen, sometimes due to prior guest use or unexpected malfunctions. Please understand that refunds are not available for non-working amenities, but our team will always do everything possible to resolve any issues quickly. In some situations, repairs may require parts to be ordered, which can extend repair times.
Interaction with Guests:
Hosts are available by app messenger, call or text message.
Agrega fechas para ver los precios
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Se aceptan mascotas: perros de menos de 23 kg cada uno (2 mascotas máximo)
Charge may apply
default
Fumar
No se permite fumar
2 security cameras on this property. 1 is at the front door and 1 is over the driveway.
Información importante
Información importante
No. de propiedad: 4003597vb
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios y botiquín de primeros auxilios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información de la zona
Sevierville
Esta cabaña se encuentra en el campo y cerca de parques temáticos, en Sevierville. Hatfield and McCoy Dinner Show (restaurante y espectáculo) y Museo del Titanic son lugares culturales destacados, y los turistas que quieran ir de compras pueden visitar Parque de atraciones The Island in Pigeon Forge y Tanger Outlet Mall (centro comercial). ¿Viajas con niños? No te pierdas Parque temático Wilderness at the Smokies y Parque acuático Dollywood's Splash Country. Las actividades como pesca ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer ciclismo, escalada en roca y alpinismo en los alrededores.
Seven Islands State Birding Park - A 5 min en auto - 3.5 km
Parque temático Wilderness at the Smokies - A 14 min en auto - 16.1 km
Club de golf Sevierville - A 14 min en auto - 16.1 km
Soaky Mountain Waterpark - A 15 min en auto - 16.4 km
Medios de transporte
Alcoa - Aeropuerto de Knoxville (TYS) - 39 min en auto
Restaurantes
Taco Bell - A 17 min en auto
Cracker Barrel - A 22 min en auto
Mamma Mia Italian Restaurant - A 6 min en auto
Burger King - A 18 min en auto
Arby's - A 17 min en auto
Preguntas frecuentes
¿Hay alberca en Backyard Pool Oasis | Mountain Views | Hot Tub?
Sí, la propiedad cuenta con alberca al aire libre.
¿Cuánto cuesta hospedarse en Backyard Pool Oasis | Mountain Views | Hot Tub?
Al 15 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Backyard Pool Oasis | Mountain Views | Hot Tub el 21 feb. 2027 serán a partir de $5,748 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.
¿Backyard Pool Oasis | Mountain Views | Hot Tub acepta mascotas?
Sí, los perros pueden quedarse en esta propiedad (límite de 2), con un peso máximo de 23 kg por mascota.
¿Cuánto cuesta el estacionamiento en Backyard Pool Oasis | Mountain Views | Hot Tub?
Hay estacionamiento disponible en la propiedad.
¿A qué hora es el check-in en Backyard Pool Oasis | Mountain Views | Hot Tub?
Hora de inicio de check-in: 16:00.
¿A qué hora es el check-out en Backyard Pool Oasis | Mountain Views | Hot Tub?
El check-out es a las 10:00.
¿Dónde se encuentra Backyard Pool Oasis | Mountain Views | Hot Tub?
Esta cabaña para familias de Sevierville se encuentra en la montaña, a 2.9 km (1.8 mi) de Seven Islands State Birding Park, y a 15 km (9 mi) de Parque temático Wilderness at the Smokies y Parque acuático cubierto Wild Water Dome. Soaky Mountain Waterpark y Smoky Mountain Knife Works también se encuentran a 15 km (9 mi).
Opiniones
9.0
Magnífico
Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Puntuación de 10, es decir, Excelente. Basada en 23 de 28 opiniones
10 - Excelente
23
Puntuación de 8, es decir, Bueno. Basada en 1 de 28 opiniones
8 - Bueno
1
Puntuación de 6, es decir, Aceptable. Basada en 1 de 28 opiniones
6 - Aceptable
1
Puntuación de 4, es decir, Malo. Basada en 1 de 28 opiniones
4 - Malo
1
Puntuación de 2, es decir, Terrible. Basada en 2 de 28 opiniones
2 - Terrible
2
9.8/10
Limpieza
9.8/10
Check-in
9.2/10
Comunicación
9.0/10
Ubicación
9.0/10
Veracidad del anuncio
Opiniones
Opinión verificada
10/10 Excelente
Chris A.
6 oct. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This is an amazing property that can accommodate several families and / or larger groups. There was so much to do inside and outside. Our kids (teens) loved the game room and the pool area. We would love to come back if we're in the area, thank-you!
Se hospedó 3 noches en octubre de 2026
Opinión verificada
10/10 Excelente
Chad W.
11 jul. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very nice getaway house for a family or group of friends! Plenty of fridge space to keep drinks cold. Close to attractions and in a quiet neighborhood. We didn't get a chance to try the hot tub because the temp would hang around the 109 range. Great house and would definitely come back.
Se hospedó 6 noches en julio de 2026
Opinión verificada
2/10 Terrible
Stacey B.
26 sep. 2026
Le gustó: Limpieza y check-in
No le gustó: Comunicación, ubicación, veracidad del anuncio
Overgrown yard and property bushes. The mountain views were nonexistent. There was a lot of furniture inside and out that needed maintained. The house itself was clean, although the septic system glitched on our last night there and flooded two bathrooms after we had already laundered all the towels from our stay, and was up until 2am rewashing all the towels and bathroom rugs again. The owner never responded the morning of check out when they said they would regarding the flooding issue. Would not recommend if you want mountain scenery.
Se hospedó 3 noches en septiembre de 2026
Opinión verificada
10/10 Excelente
Amy B.
17 feb. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We really enjoyed our stay. The property was clean and spacious, and the neighborhood felt safe and quiet. The check-in process was simple and the host responded quickly to questions.
Se hospedó 3 noches en febrero de 2026
Opinión verificada
10/10 Excelente
Rebecca E.
26 dic. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a wonderful stay at H2Oasis during Christmas. Comfortable beds, quiet neighborhood, awesome pool/hot tub/fire pit outdoor area.
Se hospedó 5 noches en diciembre de 2025
Opinión verificada
10/10 Excelente
Amanda S.
24 feb. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was clean and had a beautiful view over the mountains. We spent our spare time shooting pool and enjoyed our stay.
Se hospedó 3 noches en febrero de 2026
Opinión verificada
10/10 Excelente
April M.
5 abr. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a wonderful stay at this cabin.The house exceeded my expectations. It was super clean and had beautiful views, in a quiet neighborhood. The pool area was fantastic. The hot tub temperature was easy to adjust and the pool was adequately heated to a refreshing temperature. Also, the gas fire was great on cool days. We enjoyed playing pool every night in the game room and my husband loved the arcade game.
Se hospedó 7 noches en marzo de 2026
Opinión verificada
10/10 Excelente
Charlotte M.
28 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful home!
Se hospedó 3 noches en octubre de 2025
Opinión verificada
10/10 Excelente
Jason S.
31 may. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Wonderful
Great place. Will definitely stay here again
Se hospedó 5 noches en mayo de 2025
Opinión verificada
10/10 Excelente
Suzan C.
8 jun. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Overall we had a great time. The house was clean and pool was nicely heated. Having the pool bathroom was a bonus. Didn’t have any issues with running out of hot water with 8 people showering. The mattresses could be better. Some were ok and some need replacing. If you plan on cooking, please know that the pots and pans are old and are no longer non-stick. LED remote lights, we couldn’t figure out. Throughly enjoyed the game room. Plenty of room in the house and parking. Communication with management was quickly responded to. Check out was super easy on the monitor in the living room. Would highly recommend and may be back.
Se hospedó 3 noches en junio de 2026
Opinión verificada
10/10 Excelente
Whitney D.
16 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Rented the house for a ladies weekend and never left the pool! The outdoor area was perfect and there was plenty of room inside - beds were comfortable and the space was perfect and didn't feel cramped. Highly recommend and we will definitely be back!
Se hospedó 3 noches en julio de 2025
Opinión verificada
8/10 Buena
Kelly F.
16 ago. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had a wonderful stay! A few confusing bits between signs and what we were told via text and instructions provided. One issue with the gate to the pool - the gate became completely unusable which caused safety concerns. Management was responsive, but, unfortunately we were given a timeline that came and went without any updates and it was not fixed during our trip. This did cause some added concern for our family and is what ultimately led to a not perfect rating. Overall a great property! We loved the game room and its many activities; the outdoor pool area is perfect for relaxing and our kids all really enjoyed it! Huge plus to have the kitchen and bathroom area outside so wet kiddos don’t have to keep going to and from the house! They also have no direct access to the pool area from the house: it’s out the back slider and to the left which we really appreciated especially when we had issues with the safety gate. The kitchen offered way more accessories than some other homes we’ve rented which was nice. We didn’t travel with a pet, but, if you are this would be a great place as they have thought of many things for you! Location was great: about 25 minutes from Pigeon Forge and a little more than an hour to the National Park (due to traffic!) but the home had so many amenities we didn’t leave many of the days we were there. Overall a great experience for our group of 11: 7 adults and 4 kids (ages 3 - 12).
Se hospedó 7 noches en agosto de 2026
Opinión verificada
10/10 Excelente
Cyndi R.
5 oct. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Our stay was outstanding!! My husband and I rented this home so we could get away and enjoy each other’s company, while enjoying the beautiful views. The size of the house was perfect and has all the amenities you could ever want. Great house design, decor, game room is awesome and the outdoor pool and bar is nice and relaxing! We will be going back
Se hospedó 6 noches en septiembre de 2025
Opinión verificada
10/10 Excelente
Aleatha A.
24 mar. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Loved it!
Everything about our stay was AMAZING! The communication was spectacular! The house was very clean and had everything we needed and more. We would definitely stay here again.
Se hospedó 4 noches en marzo de 2025
Opinión verificada
10/10 Excelente
Jeewan B.
8 dic. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful property.
We really liked and enjoyed the property. We had great times with our friends. Will recommend this property to others as well.
Se hospedó 2 noches en diciembre de 2024
Opinión verificada
10/10 Excelente
Chuck H.
2 jul. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Amazing Getaway
We were really pleased with the home, the location, and the host (Brad).The outdoor living space with the pool, hot tub, fire pit, grill, and TV made it a vacation spot all by itself. It’s close enough to the action of Pigeon Forge or Gatlinberg, but out of the traffic and congestion to really enjoy the stay.Brad is very accommodating and quick to respond to any questions you may have.
Se hospedó 5 noches en junio de 2025
Opinión verificada
6/10 Aceptable
Chris W.
9 feb. 2026
Le gustó: Limpieza y ubicación
No le gustó: Veracidad del anuncio
The description was misleading, claimed as 4 bdrm, is 3 bdrm with converted garage playroom with bunkbeds. Management company very difficult to deal with.This property is not the type of property that I had had previous experence with Vrbo.
Se hospedó 2 noches en febrero de 2026
Opinión verificada
10/10 Excelente
Anna F.
7 oct. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Rain or Shine
This will be our go to place for our Tennessee vacations. It rained everyday, but we were able to enjoy the awesome outdoor area for a couple of hours on the day we arrived. We used the game room quite a bit the rest of our stay. Zero complaints from us!
Se hospedó 3 noches en septiembre de 2024
Respuesta de VrboOwner, el 7 oct. 2024
Thank you so much Anna, it was such a pleasure hosting your visit and we can’t wait to welcome you back any time!
Opinión verificada
10/10 Excelente
jacob c.
16 abr. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Elopement/ Vacation
We came to Tennessee to hand over our foster dog to his new forever family. We decided to make a little vaca while doing so and also decided to get married in Knoxville as well. This place was just as listing states. It was very clean. Very comfortable. It was perfect. We definitely want to come back to this property again with a family group. This place has everything for all ages. Great stay.
Se hospedó 5 noches en abril de 2025
Opinión verificada
10/10 Excelente
Rachel L S.
19 oct. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beautiful brand new home.
It was fantastic they provide everything you might need except food. The pool is amazing the kids had a blast rven on cold days. I relaxed in the hot tub wich is in amazing condition and clean. The only down side is, is that its in a respectable neighborhood. All the neighbors actually live there full time. So you have to remember to stay quiet.
Se hospedó 5 noches en octubre de 2024
Opinión verificada
10/10 Excelente
Dustin R.
1 ago. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Beats Expectation!
My family and I booked this property after seeing the pictures of the awesome pool and game room. When we arrived, it was even better than the pictures! It's close enough to get out and enjoy all of the tourist-y fun when you want to and far enough away to not have to worry about traffic and noise. We definitely intend to make this spot a yearly (or twice yearly) get away spot in the future. My wife was very impressed with all of the kitchen amenities (electric griddle, refrigerators, etc.) as we normally bring those things with us. Rivaling resort properties we've been to in the past, It's been my favorite vacation rental to date, hands down.
Se hospedó 4 noches en julio de 2024
Opinión verificada
10/10 Excelente
Autumn C.
26 nov. 2024
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
November 2024
Over all it was good. Master bad wasn't great, plenty of towels, sticked kitchen equipment. Bare minimum spices, no extra trash bags, 2 laundry pods and basic small hotel type shampoo and conditioner. The game room was great, everything worked wonderfully. The pool was warm and the fire pit being natural gas was incredible! We did expect pool toys, however there were none. The location is about 13 miles from the Island but with trafiic its about 30 minutes. All in all it was great!
Se hospedó 3 noches en noviembre de 2024
Opinión verificada
10/10 Excelente
Stacy H.
6 sep. 2025
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
This was our first time staying at H2Oasis and we would definitely stay again! Our family, of 6 adults, three toddlers and an infant, had a great time. The pool and game room kept everyone entertained. We used the grill a couple of times, which was convenient and allowed us to spend more time together rather than fighting traffic. We also were able to cook breakfast in each day, saving time and money. The home is in a nice residential neighborhood and it is very quiet. It is just a short drive to Pigeon Forge. If going to Gatlinburg, we would suggest allowing an hour for traffic. We used Instacart almost daily, for Publix, Kroger, and Target. We also used Walmart delivery. No issues with any of the deliveries. The home is pet friendly and we had our little dogs with us. A large crate was provided, along with toys and food/water bowls. We had a great time! Thank you for allowing us to stay in your home!
Se hospedó 7 noches en agosto de 2025
Opinión verificada
4/10 Mala
Garland H.
13 mar. 2025
Le gustó: Limpieza, check-in, ubicación
Not safe for your family
We did not get to enjoy some amenities promised. The lights on the wall around the pool did not work. The lights in the deep end did not work and we got there late. The kids were jumping in and we did not know until morning there was an extended cement ledge in the deep end. We were very lucky. The pool fountain never worked. We called Justin after the 2nd day when the toilet backed up flooding 2 bathrooms. He had it fixed quickly which was great but they never fixed the pool issues. We asked for a small portion to be refunded because we picked that home for the pool experience. They denied it saying that was not promised. It is a nice home but they do not want to live up to what is promised.
Se hospedó 5 noches en marzo de 2025
Opinión verificada
2/10 Terrible
Jim J.
5 may. 2025
No le gustó: Comunicación, ubicación, veracidad del anuncio
H2 Oh No
Came to celebrate my girlfriend's birthday, paying a premium for the promise of a pool "oasis" at night. Everything started well with 15 minute early check in granted. BUT1. Pool Falsely Advertised: All those photos of a fully lit pool at night are false. The pool was dark, making swimming at night dangerous and a potential liability. When I informed the host of the issue, they responded that it can't be fixed until well after our stay. When I explained that swimming at night was why we came, they asked to understand their dilemma that they cannot repair the faulty lighting, rather than understanding my dilemma of a birthday promise ruined. We wanted to take advantage of the attractions by day and swim by night. Too bad according to the host.2. Response Time - they claim 1 hour response time. Not delivered. I texted them at 8:31a about the issue. No response. I texted again at 11:15a, they said they would look into it and get back to me. I went about my day and had to ask a third time at 5:05p for an update, at which point they said there is no way to fix in time for my departure and there's nothing else to be done.3. Other Amenities: Darts for dart board are all bent, Laser Tag guns not charged, with no discernable charger present, air hockey table blows the weakest whisper of an air stream, old old video game console. I don't believe those paddles, joysticks and other things touched were cleaned in months.Birthday "ruined" was my reward for booking.
Se hospedó 2 noches en abril de 2025
Acerca del anfitrión
Anfitrión: Brad Padgett
Idiomas:
inglés
Anfitrión Premium
Se distingue por ofrecer una buena experiencia a sus huéspedes