6/10 Aceptable
Latania K.
15 oct. 2025
Le gustó: Limpieza y check-in
It really bothers me to write this review. Unfortunately, I have to rate this stay as just okay leaning more towards poor. Our first night was really rough. The house was so cold. Every room, every bathroom it was freezing. I had my Mom, Dad, Aunt and Uncle with me who were all over the age of 80 and it was not a great night for them. Yes, the weather changed but there should've been some type of preparations made prior to our arrival. We googled the 10 day forecast and wore clothing suitable for the weather. The property manager was just coming to the house when we got there to turn on the heat. The Fireplace did not work, the property manager tried to fix it while we were settling in the house and gave up and said he will return the next day and never showed up. Thankfully, the heat came up late the next morning. Then, the heat went out again on Sunday night. It got so cold that one family of 6 left at 2am, another family left at 5am. It was not the greatest experience. The Air Conditioners were still in the windows blowing cold air through the windows. I put towels to the windows to attempt to block the air.In the game room none of the games worked because the electeical sockets weren't working, soooo, no games for the kids. The Jacuzzi never got hot because it was just started when we got there. The Sauna never got hot. The kitchen was the highlight of the house, it had everything you need to prepare a great family meal. The backyard was a fun place for the kids.
Latania K.
Se hospedó 3 noches en octubre de 2025