Modern 1 Bedroom Suite located in the Centre of the beautiful Annapolis Valley

We apologize for the lack of communication. This seems to be an issue with our VRBO Guests as most of them have come across the same issue of not know which unit they are in when it clearly states it in the booking reference. Other platforms do not have this issue. We have addressed the issue with the windows being unlocked as this was an oversight by the cleaners. It has been corrected. As for location, we are located on a busy main street with street lights and each unit has its own outdoor light that lights up the entrance of each unit with the unit number displayed. When messaged by the guest, we just so happened to be in the area, so my comments were reflecting how quickly we were able to arrive since we were so close to the property. If we were home, it would have taken an extra 5 minutes that we would have been more than happy to make the trip in to ensure the guest was taken care of. We are welcome to constructive criticism, and respond well to it. However misunderstood comments from had to be addressed, I'm sure it was a long day!