Water's Edge 29-2A - Two Bedroom Apartment, Sleeps 6

Thanks Sam for the great review! You described Water's Edge perfectly, all the things we love about it. Glad you enjoyed your stay and look forward to you renting again.

Mark, thanks for leaving a review, we appreciate you staying with us. Unfortunately we don't manage the condo complex and we realize that they can be difficult at times to deal with. However you were not just a vrbo rental, you rented through our vacation rental company, "Your Lake Vacation" and we have a very good relationship with the complex management company. I think that if you would have told them your were renting through our vacation rental company that we could have helped iron out any issues that arose. We have had literally thousands of rentals at this complex over the years with very few issues. Please remember that we are available 24/7 to help with any problems that may arise. Thanks for the nice comments about the unit, it has a great view and has been recently updated with new flooring and decor. We also manage private homes, where you have more privacy and don't have to deal with condo complex management people. Thanks for visiting the beautiful Lake of the Ozarks and staying with us. Russell Burdette Owner Your Lake Vacation

We are glad you enjoyed your girls weekend and look forward to seeing you again! Don’t forget you can book directly through Your Lake Vacation and save 10% as a return guest.

Hi Carrie! First, thanks for the review. Without them we wouldn't know what we need to improve. However, we are a full service, local brick and mortar property management company and ready to attend to any and all of your needs. Had you given us a call, we could have remedied these issues. While we do check lots of things in our properties, we rely on our others to help us and the sheets do not normally get looked at prior to your arrival. We do take a towel count and did not find dirty towels at this location. However, we could have sent housekeeping back out to take care of the sheets, brought you fresh towels and taken care of the floors. We disclose in all of our properties that we only supply a "starter" supply of paper towels and trash bags. That should get your through your first day or so. This practice is not only with our properties, but with properties like ours nation wide and is not unusual. If you found the toaster broken, we have several in stock that we could have brought out to you just as soon as we could. Again, thanks for letting us know these issues so that we may address them. Our phone number was given to you upon checking, located on the refrigerator magnet and on the table upon your arrival. We hope that you will stay with us again, as we offer our return guests a 10% discount when booking your next vacation. Have a great day, Carrie! Lisa, Manager, Your Lake Vacation