4/10 Mala
Chantrell W.
10 mar. 2025
No le gustó: Limpieza, comunicación, veracidad del anuncio
Rating: (2/5)
While the location and amenities seemed promising, our experience was severely impacted by several issues with the property that were not addressed before our stay:•There was a hole in the floor that was mentioned in previous reviews, but it had not been fixed by the time we arrived.•Soft spots in the flooring made it feel unsafe, and a large rug under the dining table seemed to be hiding a large piece of wood which was probably covering another hole.•The guest bathtub was filthy and appeared to have not been cleaned in some time.•The living room TV remote was missing, making the TV unusable.•There was no WiFi, although it is advertised as an amenity.•The fridge contained an ice maker/water dispenser, however it did not work.•We looked for cleaning supplies to clean the tub ourselves in order to use it, however there were none•The fan light in one of the guest bedrooms didn’t work.When I reached out to the host about these issues, instead of addressing my concerns, she quickly deflected and accused us of having extra guests and a party—which was completely untrue. We paid for five guests (which included an extra guest fee), but only three of us stayed, and there was no party. The host seemed more concerned with unrelated matters than addressing the problems with the property. Once I cleared up that up, she completely ghosted the conversation. We were really disappointed with our stay. Would not recommend unless significant improvements are made.
Chantrell W.
Se hospedó 2 noches en marzo de 2025
