Cozy Snug Cove Treehouse

As we discussed with you on both occasions, and we still do not agree on your behaviour towards the staff, we did not agree on your cancelation request as it was only two days before your arrival. It does not give you the right to such an incorrect and shameful review. The floors were clean until you decided to walk in with your shoes, despite the sign on the door clearly stating not to, the pizza oven was and is cleaned thoroughly after every check-out and the dishwasher tabs as well as toilet paper, paper towels and sponges are in the kitchen cupboards. You found them after we pointed it out after our first conversation. We understand that all travelers are different, but some should not be allowed to use booking platforms.

Dear Kory, we understand that you are upset with the power outage as half the island was because of a drunk driver hitting a pol. As it was not in our hands we could not agree on a refund and you should accept that as you were still able to use everything provided including heat and water. The suite was professionally cleaned and you even complimented us on arrival. On the other hand I would have loved to be able to attach two photos in which disrespectful way you left the suite. You disregarded the house rules by letting your dog who was dirty in the bed and on the couch and the whole suite was full of sand. Not only your untruthful review is upsetting and disrespectful, more so the way you treated someone elses property. We will not even bring up here of what you wrote us before your actual arrival. In conclusion, extremly upsetting and disappointing.