Bonita Blu at Hocking Hills Retreat! Pickleball, Basketball, Arcade, & Putt Putt

Thank you for your review! We are sorry about the misunderstanding with the water at the home. I we communicated with you during your stay, the statement in our guidebook that your review references was outdated and has since been corrected. When we first began hosting the property, we were new to managing a home with well water and mistakenly believed it was not suitable for drinking. After thoroughly learning about the system, including the pump, filters, and consulting with the city, we confirmed that the well water is completely safe for drinking and cooking. We attempted to express this to you but understood you felt uncomfortable after the intitial miscommunication. Again we are sorry our guidebook put you on alert. As you know, to enhance guest convenience, we also provide a Brio machine for water and ice as an upgraded amenity that is rare for most vacation rentals. Each stay includes two full water bottles for the machine, and if guests need more, we now keep 5-gallon bottle refills in the garage for easy access. Guests do not need to bring their own water, as the review incorrectly suggests. We hope this clears up any confusion about our water and hope to host your family again. We are elated that overall you enjoyed the home and made beautiful memories!