We chose this home because the layout was perfect for our family of 10. Unfortunately, that was the highlight of our stay. We expected an older mountain home, but we did expect basic cleanliness and maintenance. Instead, we encountered excessive dust, cobwebs, filthy windows, dusty dishes, stained bathroom rugs, dusty HVAC vents & fans, hair & dirt on the linens, mouse droppings in bedrooms, a toilet with fecal matter upon arrival, a broken toilet, a shower head that sprayed water everywhere except where it should, a dishwasher that pulled out of the cabinetry, a broken ice maker, & missing window screens. With temperatures around 85 degrees, not being able to open the windows at night was especially frustrating.Several family members have severe dust allergies & experienced significant symptoms, including hives. We requested alternate accommodations due to these health concerns but were told the property remained "habitable" and were offered a partial reimbursement. Ironically, the reimbursement simply removed the cleaning fee.. Ironic. Management did send someone to address the toilet, but despite being told additional cleaning would take place, it never did. The home has tremendous potential because of its layout, but cleanliness, maintenance, and guest health should be priorities, not optional amenities. I would especially caution anyone with allergies against booking this accommodation.