Luxury designer flat - Old Town - 1 minute from the sea/promenade

Dear Mark We put you a five star review for you you were so happy when you arrived with four hours delay because your train was late You never complained about anything, never send any message, and you stood the three nights you paid for You gave back the keys to Mrs Nora on the last day and said you enjoyed your stay so much This is just unbelievable , it seems a bad joke or maybe for some other place you have been......

Thank you for sharing your concerns. I’m sorry you experienced a temporary odor, and I’d like to clarify what happened and why this isolated issue does not reflect the quality we deliver. Historic Building, Occasional Quirks Our home sits in old Nice’s charming, centuries-old quarter. On very hot days, minor plumbing backflows could theoretically occur in this old 1742 building without warning. This is a rare byproduct of age and locale, not neglect. Immediate, Effective Remedy Offered When you reported the smell, we immediately proposed the industry-standard solution: pouring a mild bleach solution down the drain and then running water for a few minutes to wash it through. This simple procedure guarantees full odor clearance within minutes. Access Was Declined Our local manager, Madame Nora, arrived on site in ten minutes—well within the advertised 4–10 PM check-in window—and was prepared to apply and monitor the bleach flush. Unfortunately, you declined both the bleach treatment and our team’s entry to perform this quick fix. No Recurring Complaints in 15 Years In nearly 15 years and over 200 guest stays, no one else has reported this issue. All prior reviews confirm our bathrooms remain spotless and fully operational, even during peak summer heat. We remain committed to your comfort and to the authentic Nice experience. Should any future guest encounter this very rare plumbing quirk, we’ll continue to resolve it immediately—and we ask only for the opportunity to do so.

Cher Monsieur l'appartement est conforme aux photos exposées sur le site et chaque chambre a sa propre salle de bains et wc ce qui est habituellement perçu comme grand confort Heureux les étudiants qui vivraient dans un tel appartement avec salon de 42 m2 et chambre avec salle de bains et wc individuels...air conditionné Vous êtes au cœur du Vieux Nice dans un appartement de caractère avec un super emplacement comme vous le dites vous-même ...

thanks so much Cristina and Pedro You and your family have been wonderful guests too We are happy you enjoyed the apartment and that you had a great holidays! Wish to see you again some time! Monique Cecile and Nora

Dear guest thank you for taking time to rate our place we are happy you had a nice holiday and wish to see you again any time. Why however you haven’t left 5 stars if you were satisfied ? regards Monique and Cécile

Dear customer, I am sorry to hear you haven't enjoyed your stay in the Old Town although you were very happy when you left the property, especially because we have allowed for you to do a late check out at 8pm instead of the 11am initially agreed. You mentioned several times you were very happy. If you had explained you didn't like narrow streets and loud music, we wouldn't have recommended the Old Nice to you. This is the definition of an Old Town and we would not be able to change anything of it. It would not even be allowed the change it as it is a conservation area. The building were you stayed was built in the 18th century and everything is original and must be kept the way it looks. These features are considered very charming and beautiful not only by me, but also by all the people who love the Old Town. You are right in the Center of the Old Town, and the streets in the Old Town are all narrow as at the time it was built people didn't have cars. I would like to add that the appartment is brand new and was refurbished to very high standards, wooden floors, true marble in the 3 bathrooms. We would have liked you to signal anything damaged when you left the appartment. The views are over a street of the Old Town, which does not mean it does not have a view. Again I am sorry you were not informed properly about the Old Nice before you arrived as you should have probably stayed in a brand new building outside of town which better suits you.

Thank you for taking the time to post your review.