6/10 Aceptable
Amanda W.
30 dic. 2024
Le gustó: Check-in, comunicación, ubicación
No le gustó: Limpieza
Family ski trip
Dan communicated well and let us know that the hvac would be fixed without any hassle to us during our stay. The chalet does run very hot, and the heat does seem to run even when it is turned down. This property could not be better located; the view is fabulous and the lifts are accessible by walking out back. So convenient! We would definitely give 5 stars for the location but sadly, there were some other disappointments. The online photos were certainly nicer than the actual space. The chalet is tired and in need of painting and some general upkeep, especially when advertised as an executive stay. We didn’t mind that the cost was rather steep, particularly since it was Christmas time, but the chalet was quite unclean and showed a lot of wear and tear. When we moved the ottoman in the living space, there was a pile of garbage behind it, and a pair of children’s mittens. There was also garbage and paper left under one of the bunk beds in the basement. In addition to there being long black hair in one shower and on a couple of the mattress covers, one of the pillow cases had chunky blood on it. We did some laundry and the dryer is in need of a tuneup as it screeches loudly. This property has the potential to be brilliant but it just seems to have been neglected for awhile. We were only there for two days but had we booked it for a longer stay, we probably would have left. I do believe that hiring a new cleaning company would solve many of the issues.
Amanda W.
Se hospedó 3 noches en diciembre de 2024
