Upstay Spacious Villa w Pool, Hot Tub & Game Room

Thank you for your feedback, Joelle! We're glad to hear that you found our home spacious enough for your guests and that you enjoyed your stay. We appreciate your tip about carpooling; it’s a great way to make the most of the parking situation. We hope to welcome you back for another visit soon!

Thank you for your kind words, Jason! We're glad to hear that your stay met your expectations. It’s always our goal to provide a comfortable and enjoyable experience for our guests. We would love to welcome you back anytime you need accommodations in Kissimmee!

Thank you for sharing your feedback with us. We genuinely appreciate your insights, as they help us improve our services. We're glad to hear that our spacious layout was suitable for your family gathering, but we sincerely apologize for the cleanliness issues you encountered upon arrival. We take cleanliness very seriously and are currently addressing this with our cleaning team to ensure that future guests do not experience similar concerns. Your comments about the carpet and odors have been noted, and we will work diligently to rectify these issues. Regarding the oven and air conditioning, we understand how important these amenities are for a comfortable stay, especially in the heat. We will have our maintenance team look into the oven rack and the A/C settings to ensure everything is functioning properly for our guests. Thank you again for your valuable feedback. We hope to have the opportunity to host you and your family again in the future, providing you with a much-improved experience.

Thank you for sharing your experience with us! We're glad to hear that you found the home nice, clean, and spacious, and that the amenities like the multiple dishwashers and refrigerators were beneficial for your group. We appreciate your feedback regarding the discrepancies in the room descriptions and the lack of face cloths; we will certainly take that into consideration for future guests. It's great to know that you enjoyed your time on the property, even with the challenges of the heated pool and the ant issue. We're committed to addressing any concerns promptly, and we're glad we could assist you during your stay. Your willingness to return means a lot to us, and we look forward to welcoming you back for another visit!