Lakefront condo with loft and gas fireplace, steps from Dillon Marina

Thank you so much for taking the time to share your thoughts with us, Carol. We’re glad to hear that you appreciated the convenient location of the home—it’s always great when that helps make your stay easier and more enjoyable. At the same time, we’re sorry to hear that the home felt a bit outdated and didn’t quite meet your expectations. We truly apologize for any disappointment this may have caused during your visit. Your comfort and satisfaction are very important to us, and we want every stay to be a positive experience. Please know that we have shared your feedback with our local team so they can look into ways to improve the property and better meet our guests’ expectations moving forward. We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to share your feedback with us. We're sorry to hear that you experienced some challenges with the temperature control in the home, including the radiant heat adjustments and the comfort dials. We understand how important it is to have a comfortable environment during your stay, and we appreciate you bringing this to our attention. We also want to apologize for the inconvenience caused by the hot tub being closed during your visit, as well as for only receiving one set of keys. Your comments are valuable, and we will be sure to share them with our local team to help improve the experience for future guests. We truly appreciate your understanding and hope to have the opportunity to host you again.

Hi, Peter! We will be checking the toilets and will discuss the unusual hot tub situation with the HOA. Thank you!

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the inconvenience with the TV and for having trouble using the ice machine. We made our local operations manager aware of all your concerns, and we will follow up to ensure that the issue you reported will be addressed. We hope you will give us a second chance to impress you.

Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet expectations, and we appreciate you allowing us to address what happened. We apologize for the disruption caused by the construction near the building. Unfortunately, the HOA did not provide us with advance notice, so we were unaware that work would be taking place during your stay. We completely understand how frustrating and uncomfortable that situation was. Regarding the fireplace, we’re sorry it wasn’t operational during your visit. It is currently scheduled for repair on 12/15, and we appreciate your patience while we work to resolve that issue. We’ll also be updating the listing to ensure amenities are accurately represented. We’re glad to hear the condo’s location and layout suited your needs, though we’re disappointed that the style and furnishings didn’t meet your expectations. While the carpets and overall condition of the home remain in good shape, we understand that décor preferences vary, and your feedback helps us consider future updates. We’re also sorry for the delay you experienced in receiving support. We know how important quick, local assistance is, and we’ll be reviewing this situation with our team to improve communication and response times. We’re glad we were able to provide a full refund, and we truly appreciate your feedback. It helps us improve both the property and the guest experience moving forward. We hope you’ll consider staying with us again in the future so we can provide the smooth, enjoyable visit you expected.

Hi, Erick! We are so glad you enjoyed your stay with us and apologize for any stress caused by parking. The clearance for vehicles is 7'6". Thank you!