apartment/ flat - PomaranceBig house

good evening Robert, thank you for expressing your opinion, it is very important to us, whatever it is... Ours is a simple country house, very old but renovated with love and attention not to upset its rural typology and its traditional values, trying to also integrate its ecological sustainability. Certainly different from other locations that offer those comforts and technologies that today are flaunted as achievements to guarantee a well-being that is in many cases false and illusory. We understand well if you experienced the inconveniences you described to us: - the mattresses (which we have already ordered but which unfortunately will arrive, not by our will, only at the end of the season) - the excessive heat (but we are not masters of the climate) which we tried to cope with by redoing the roof during the past winter, with 13 cm of thermal insulation - the fans, which we also have, all you had to do was ask... - the rooms only on the upper floor, typical situation of the houses of that period (1860) - Otto, our little dog, a must in the countryside, is a free and happy dog as we would all like to be, who normally stays on our side but, attracted by your beautiful white dog (we also know at the last moment that you had a dog and we warned you about Otto's presence) wonted only to stay close to her as much as he could... - regarding the washing machine... it's true, we had written on the portals that it was possible to use ours, but after various less than positive experiences over time, we decided to no longer offer this service, also taking advantage of the fact that in the town of Pomarance ( 3 km) in the meantime an excellent self-service laundry has opened, very fast and effective and with a dryer which we don't have. (we have already removed this item from our portals which often make changes at their discretion such as, for example, the incorrect indication of the navigator as you have reported to us) To conclude, dear Robert, we are very sorry for the inconveniences you have had and which you did not expect and we hope that in the future you will find rentals that are more in line with your needs (perhaps much more expensive), in the meantime we will take advantage to make improvements to our house, also following your reports and we will continue in our welcome which, up to now, has always been appreciated and reciprocated with affection and kindness by all our guests. We wish you all a good continuation, greetings and thank you for choosing us for your holidays... Chiara and Sandro

grazie a voi! Siamo stati molto contenti di conoscere una così bella famiglia, auguriamo ogni bene a voi ed ai vostri figli...e speriamo di poterci rivedere presto! Chiara e Sandro

vielen dank

Siamo stati molto contenti dei nostri ospiti: persone disponibili ed interessanti che abbiamo avuto molto piacere di conoscere ed ospitare. Sempre molto tranquilli e pazienti, abbiamo avuto il piacere di vedere che apprezzavano la nostra casa e le nostre colline toscane. Una bella famiglia e delle belle persone che hanno trovato la pace e la tranquillità che cercavano, raccomandati a tutti!