the Robin holiday home, 2 bedrooms, 5 persons

It is a pleasure for us to share our home with guests who appreciate the special atmosphere of Orta Lake and, in particular, Pella. Wherever we go on holiday, we love to find our how the locals make the most of where they live. Consequently, this is our approach to our guests. Communication is the key. If asked, we are delighted to pass on information and simply smooth out any hiccups, to provide for the best holiday imaginable. Thank you to Catherine and family for your delightful company and lovely review. Best wishes, Catherine and Gianni

Dear Doris and Tom, thank you very much for your review. You were perfect guests. Not only was it was a pleasure to meet you, but to enjoy our time with you for a bit of a chat. It is one of the perks of meeting new people. We are very proud of Pella and have great delight in being able to share it with others. Love to see you again in the future. Best wishes, Catherine and Gianni

Dear Simone and Mimi, Gianni and I are unpleasently surprised with the review we have just found. More effective communication would have been appropriate, apparently. I, Catherine, asked you every time I saw you if you had everything you needed and if all was fine. I did not ask you every single day, I admit, hoping to be respectful of your privacy. As far as the windows and lighting are concerned, the second bedroom has a high window for natural light and air circulation, so it is not correct to say there is none. All the other windows, French windows and shutters are to be opened at the discretion of the guests, allowing more or less natural light and heat in. I am presuming you turned the the electric lighting dimmer low, by mistake, in the daytime area, if you are compaining about the artificial lighting there. I always leave it on the maximum. Communication would have solved the problem. There are 10 hangers in the main bedroom for clothes; I apologise for there being none in the second bedroom. I will act accordingly. However, no one, in 7 years, has had a problem with this so far. Communication, again. Vacation Home (American English), and Holiday Home (British English) are synonymous as far as I know. Perhaps you have experience in the field of tourism which I do not have and could explain the difference to me. Yours sincerely, Catherine Catherine

Dear Geraldine, thank you for your 5 star review. We are very pleased to know that your holiday in Pella was a success. All the best to you and your family, Catherine and Gianni

Dear Machteld, we would like to thank you for your 5 star review. We are very pleased to know that your holiday was a success. All the best to your familly, Catherine and Gianni

Dear Matthias just to thank you for your review. Catherine and Giovanni

Though we ourselves, were away during our guests' stay, the little we saw of them gave us the impression that we would enjoy having them again as guests. They seemed to appreciate the structure and having the occasional chat. It is nice to meet such a repaxed family.

Dear Hamel, thank you for your 5 stars review. All the best to your lovely family. Catherine and Giovanni

Thank you very much for your review. We are very pleased to know that you had a perfect holiday with us in Pella. If you decide to come back you know that you are always welcome. Thank you once again, Catherine and Gianni

A lovely family we look forward to meeting again in the future.

Thank you for your review. We vill sort out, the lack of hooks.Thank you for your kind words and we hope to see you again sometime in the future. Catherine e Gianni