6/10 Aceptable
Janina
16 may. 2025
No le gustó: Servicios, condiciones de la propiedad, comunicación
My complaints- my family and i traveled by plane and we arrived at 10 instead of our later time of 12 because our flights changed and no one was replying to us regarding if we could possibly arrive at the property an hour earlier because our arrival time was 4pm for the property. no communication besides an automated message reminding us that our arrival time for the property was 4. We decided to wait in the porch when we arrived at 3 and just wait but someone showed up at the same time to clean and inspect the cottage. I thought this was weird because you would assume that they would inspect the property at least a day before and not just a whole hour but whatever. Another complaint is that since we flew, of course we didn’t bring any beach chairs, etc so we called to see if they offer any on the property or at their office and they claimed that they didn’t and that other people complained about the same issues. This is so stupid in my opinion because if others complained… maybe you would do something about that. Other bits is just finding shoe prints on my bedroom wall and just dirty walls and some blood stains on the blankets. There was also black mold on the shower head and the toilet seat felt broken. I took pictures of all of these but we were highly disappointed with this and will not be staying with sisters in the sand again.
Janina
Se hospedó 5 noches en mayo de 2025
