6/10 Aceptable
Frank G.
1 abr. 2024
Le gustó: Check-in, ubicación, veracidad del anuncio
No le gustó: Comunicación
Nice Winter Park Property / Location - Questionable Management
There are pros and cons with this Winter Park property. First, the property itself is in a nice location and the owners have done a wonderful job equipping the unit for guests - this is more of a reflection our experience with the property managers SkyRun.
Upon arrival we noticed a couple of things. Prior to arrival, we had inquired about humidifiers (dry mountain air) and were told there 'should be' some. None were there - which was unfortunate, but not a deal breaker (we left the ones we purchased for future renters).
However, we also noticed mouse traps all over the unit - one was out in the open by the couch. My kids are older, so not a huge concern, but if I had younger kids it could have been an issue. When I asked SkyRun about this - they said there hadn't been mice in months and "Orkin is monitoring closely to make sure they are truly gone. Part of mountain life." The dismissiveness of "Part of mountain life" struck me - as a former resident of Colorado and having visited the mountains for the past 2+ decades - having traps all around, some in the open, is not any part of mountain life that I have experienced before.
Back to Orkin, they let themselves in one morning while I was in the bedroom and scared the dickens out of my 12 year-old (2 strangers in the unit). SkyRun said they had cancelled the visit, but Orkin came anyways. Sure.
Ultimately, we left a day early because of the experience.
5-stars for the unit, and owners.
1-star for SkyRun
3-stars overall
Frank G.
Se hospedó 8 noches en marzo de 2024
