Unfortunately we had a disappointing experience staying in this property in June. We came a long way from Iceland for one week with a family of nine, including a baby.
This "villa" is actually a house with another house attached to it. What is worse, the attached house is under re-construction. We were therefore renting a house adjacent to a construction site! There was disturbance and noice throughout the day, hammering, drilling and sawing, including work on the other side of our living room wall. It woke us up in the morning, and it was particularly disturbing in the outside areas and by the pool during the day. Additionally, the building plot next door was of course not a nice sight. We decided to spend the time during the working day mostly away from the house.
The owner did not seem to recognize the severity of the matter. She first said that she would talk to the workers, but then ignored the situation. She never came by to observe and discuss this with us (she said that she had once come by early in the morning and suggested the noise was less than described!). All communication was through mail.
There is no mention of the attached house or construction site in the description of the "villa". This is unacceptable when presenting for rent an expensive property. We would not have rented the house knowing the real situation.
We made other comments to the owner, e.g: There was an ant-"farm" inside by the kitchen door and the floor there was sprawling with ants; the washing maschine was not working and was only repaired on our last full day in the house, the owner didn´t seem to believe that something was wrong since the maschine was apparently new but we really needed it!; furniture by the pool is weak and one chair broke on the first day. Additionally, there are only four bedrooms in the house, not five as according to descriptions. Those and other issues were however minor compared to the construction site next door!
The owner was nice when we first met her and stayed up late to meet us. However, when the problems came up she was not responsive and avoided the circumstances. She did not even show up on our departure check-out due to apparent other engagements.
We took pictures and recordings of the construction work, for reference if needed.
We suggested to the owner that we as a minimum expected an apology and a significant discount of the rent. She has ignored this request so far, we still await reaction.
Gudmundur Thorbjornsson