I had a fantastic experience. Situated in the heart of the city center, it boasts proximity to both the old city and the harbor, making it incredibly convenient for exploring Funchal. The aparthotel offers all the necessary amenities for a comfortable stay, and a huge plus was having a laundry machine conveniently located within the building.
The location couldn't have been better, with a supermarket just around the corner and all the main attractions practically at our doorstep. Communication with the host (Joana) was excellent, she even has purchased a new bottle opener.
It is also handy that you received the keys via the keybox so you can arrive any time of the day. Even though there is no one-on-one contact with the host, every guest receives their own personal cabinet with the check-in/out details, necessary codes as well as all the manuals and FAQ's by the hand.