The GOOD: apartment is modern, very clean, comfortable, in an ideal location & has a fantastic view! The property itself deserves five stars, although it should be noted it’s a third floor walk up, so not appropriate for anyone with mobility issues. The NOT SO GOOD: check-in process was cumbersome. There was an extra check-in layer required by the managing agent, even though we’d already paid in full for the rental., Their website repeatedly glitched & froze. We tried messaging the agent through the VRBO website, but were met only with frustration. An agent ultimately met us at the property and all was quickly resolved. Additionally, apartment supplies were scarce. There were four bed pillows, but only two pillowcases, there were no paper towels, dish towel, or potholders in the kitchen, there was no laundry detergent for the washing machine. A trip to the supermarket and a nearby linen store remedied those shortcomings. Overall, we had a wonderful time, but a little more attention to detail would have made our experience much more positive.