Juliot 5* Gold Award Luxury Cottage

Thank you so much for your lovely review of Juliot Cottage and for returning to stay with us again. We are delighted to hear you enjoyed your stay and we look forward to your next visit.

Thank you for for lovely review of Juliot Cottage. We are pleased to hear you had a good time and we look forward to welcoming you back again in the future.

Thank you for your lovely review of Juliot cottage and for staying with us again, it is very much appreciated. We are delighted to hear you enjoyed your stay and will be returning again in the future.

Thank you for your great five star review of Juliot, we really appreciate your comments. The secure, secluded Courtyard is lovely especially in the beautiful weather we've been having! We look forward to welcoming you back again in the future.

Thank you for your 5 star review of Juliot, we really appreciate your comments. We hope to welcome you back again in the future.

Thank you so much for your great review, we are really pleased to hear you had a good time in Juliot. We look forward to welcoming you back again in the future.

Thank you for the lovely 5* review of Juliot. We are delighted to hear you enjoyed your stay and we look forward to welcoming you back again in the future.

Thank you Deborah for your review. We are pleased you appreciated Juliot's location, furnishings and quality fittings but we are very sorry that the cleanliness of the bedroom fell short of the standard you should expect. All bedding and towels at the cottage are professionally laundered after every stay. Our cleaners would normally identify any item that remains marked or stained and remove and replace it before the next guests arrive. The pillow protector you describe should not have been left on the bed and we understand why this caused you to question the cleanliness of the bedding. The dust on the headboard and fan should have also been picked up during the pre-arrival clean. Our housekeeper's contact details are available in the welcome pack and on the kitchen display stand. Contacting them during your stay would have allowed us to arrange replacement bedding and have the areas needing further cleaning attended to promptly. We would very much have welcomed the opportunity to put things right for you although we recognise that you should not have needed to raise these concerns in the first place. Thank you for bringing this to our attention, we will raise your feedback with our housekeeping team and reinforce the importance of thorough checks before each arrival. Please accept our apologies for the disappointment caused during your stay.

Thank you for your great review of Juliot Cottage. We are delighted you return to stay with us regularly and look forward to welcoming you back again for your next break.

Thank you for your lovely review of Juliot and for booking with us again. We hope you will return again in the future.

Thank you so much for your wonderful review of Juliot Cottage. We are delighted to hear you enjoyed your Honeymoon stay and that you are planning to return. We always strive to ensure our guests have everything they need for a stay with us and we will pass on your lovely comments to Marie. Thank you.

Thank you for taking the time to review Juliot cottage and for your lovely comments. We will pass on your compliments to Marie and look forward to welcoming you back again in the future.

Thank you for your fantastic 5* review of Juliot, it's always great to get such brilliant feedback. We are delighted you had a good time and thank you for returning to stay with us again. We look forward to welcoming you back for your next break.

Thank you so much for your wonderful 5 star review of Juliot. We are delighted to hear you enjoyed your stay and we look forward to welcoming you back again in the future.

Thank you for your fantastic 5* review of Juliot, we are delighted to hear you enjoyed your stay and have booked again! We do our best to ensure our guests have everything they need to have a comfortable stay. Unfortunately we are unable to allow an earlier check in and later check out due to the amount of time required to turn the cottage around between bookings and ensure the cleanliness is kept to a high standard although we do, as you said, let guests know if the cottage is ready any earlier. We look forward to welcoming you back again in the future.

Thank you so much for your 5 star review of Juliot. We are delighted you have returned to stay with us again and it's great to hear you had a good time in St Ives. Car parking in St Ives is a real issue but having the secure car park for our guests does take away the worry about finding a parking space, even though it is out of the town centre. All cottage availability is on our website and we look forward to welcoming you back again in the future.

Thank you so much for you lovely 5* star review, we are so pleased you enjoyed your stay in Juliot. We hope you will come back again in the future.

Thank you so much for your fantastic 5 star review, we are pleased you enjoyed your stay in Juliot. We feel that the welcome pack is a small token to help guests settle in after their journey to the cottages so we are glad you enjoyed the items available. We will pass your comments on to Marie, she really is a gem!

Thank you for your great review and the lovely comments. We are so pleased to hear you had a great time in Juliot and we look forward to welcoming you back again in the future.

Thank you so much for your 5 star review, we really appreciate your comments. Kind regards

Thank you so much for your fantastic 5 star review of Juliot. We are so pleased to hear that you and Jasper had a great break and everything you needed was available in the cottage. Thank you for your lovely comments about Marie, she really is a star!