Beachcomber Port Elliot Horseshoe Bay Beachfront, Linen, all inclusive tariff

Thank you for your review and appreciation of the quality, cleanliness and location of the property for which you gave us 5 stars. I am not sure why you then rated our accommodation as basic and would like to know more. We offer spotless accommodation, on the beachfront with everything working and well maintained with linen provided by a professional linen service including starched linen and king sized towels. All of the beds are made up on arrival. All rooms are photographed on the listing and presumably were viewed prior to booking. The BBQ is completely functional and in working order. It does have some surface rust on the lid which is unavoidable on a beachfront property where the sea air is very corrosive. Please speak to us before booking if you have particular requirements. Our phones are on 24/7. We pride ourselves on our service and will do everything we can to give you the best holiday experience possible. Philip and Wendy Encounter Holiday Rentals.

Thank you for your comments about our home! We are constantly upgrading our facilities. The BBQ is completely functional and in working order. It does have some surface rust on the lid which is unavoidable on a beachfront property where the sea air is very corrosive. The hot plate being cast iron also gets surface rust which wipes off with cooking oil. Our phones are always on (even during your stay) so we do welcome calls for advice or assistance at any time. We look forward to welcoming you back for future stays. Wendy and Philip. Encounter Holiday Rentals.

Beachcomber is in a fabulous Horseshoe Bay location and the property is presented spotlessly by our family with all professionally prepared linen and towels provided and beds made up on arrival. We supply more than the basics for every booking including dishwasher tablets, soap powder, cling wrap, shower gel, hand soap, jif, floor cleaner, water for the iron, fly spray, plus a starting supply of toilet paper. This is advised to our guests in advance for their convenience and to make the house a home away from home. We regularly review what we provide in line with safety legislation. We provide a coffee plunger and tea pot. We provide a spotless stainless steel frypan as we have found that many guests cut pans with knives which creates a health issue for the next guests if non stick surfaces are damaged. As new products become available we do consider these. The comfort and safety of our guests is very important to us. As our phones are on 24/7 our guests can contact us at all times and we are always pleased to assist! Wendy and Philip.

We are so pleased that you enjoyed the facilities at Beachcomber and the gorgeous views of Horseshoe Bay. We would be delighted to accommodate you again!