I stayed in this apartment with 4 other people. The lady who met us was kind, and helpful. We had a flight mix up and she was there for us even though we were late. It was spacious and everyone had their own personal place. The kitchen was great with everything that you need. We didn't cook much as it was way to hot and the windows do not open in the kitchen to get any airflow. We did use the coffee machine, and fridge ,as we had breakfast in the apartment most days. We used the tv, stereo and the wireless internet connection. Location was excellent for everything..tourist places, shopping, dining out, and sight seeing. The tour operator got us mixed up with the hotel adagio and was late picking us up one morning, but we were helped by another lady who lives in the building as we did not speak the language. The gentleman that lives next door was friendly and a good neighbor. The temperature in Vienna while we were there was mid 30's, so the apartment did get warm, however, there were 2 fans in the apartment which kept the air moving and we did manage to get some sleep at night. I am not sure if air conditioning is a possibility in the apartment but it sure would have been nice. The pictures posted are very accurate, as was the location description. It was clean and we had great communication with the owners. I would stay there again as it was perfect for almost all our needs. We liked the pub on the corner in the Judenplatz in the evenings. The breeze came through there nicely and the beer was cold after a day of hot weather.