Experience Coconut Cottage, a Beautiful Tropical Retreat Close from to Beach Attractions

Thank you for your feedback Luke, we are so happy to hear you enjoyed your stay. You are correct the home is an older home as most homes are in the Victoria Park neighboorhood (unless torn down and rebuilt), it is one of the oldest neighborhoods in the area. The home was completly furnished as a new VR rental in 2021 with a Bohemian style. We do strive to go above and beyond in cleaniness to make up for some of the older aspects of the home. I am sorry you felt pool service was missed. Pool service is twice a week (excluding weekends) at all of our properties. We checked with the pool service company and they were in fact there on their twice a week scheduled days as it is all logged and documented with the company. There is a lot of tropical foliage in the garden so if summer storms come up or it is really windy it could make debris in the pool (another aspect of this older neighborhood is the all the oak trees and foliage). We do hope to welcome you another time and thanks again for the feedback.

Thank you for feedback. We are happy that enjoyed the home. We did not hear from you one time during your stay, If you found the pertinent informatioin for the home which includes your door code access, household information and services for the home EXCESSIVE all you had to do was pick up the phone or send a message to us and we cold have turned the app off for you you. We are available 24 hourds a day for our guests. Communication goes both ways.