Cabaña Tranquila Cerca de la Playa Tataraimaka

hank you for returning to stay with us! It’s wonderful to hear that you enjoyed the cottage just as much as you did in 2022. We’re so glad you loved the peaceful, remote setting and cosy fire. It was a pleasure having you back, and we hope to welcome you again in the future! - BBK team

Thank you for taking the time to leave your feedback. We’re pleased to hear that you enjoyed the cottage itself, and the proximity to the beach. We’re sorry that you found the check-in process frustrating. We do, however, want to clarify, the check-in link was sent as per the check-in information recorded on our system at the standard time of 2.45pm. We also appreciate your comments regarding receiving the access information close to arrival. We understand that mobile coverage can be limited in more remote areas, and we agree that having everything accessible before travelling is important. We’ll continue to look at ways we can make this as straightforward as possible for guests. The cottage’s location and its rural, more remote setting are clearly outlined in the property listing, including its distance from local amenities and the beach. We appreciate that this type of location won’t suit everyone, particularly when mobile reception is limited. We’re disappointed that the issues with the arrival process affected the beginning of your stay, although we’re glad you ultimately found the cottage to be a nice place to stay. We appreciate the feedback and will continue working to make the check-in experience as smooth as possible for future guests. Kind Regards the Bach Break team