Stylish Yarraville retreat, moments from the village

Thanks Mitch, we’re glad you enjoyed your stay, thank you for respecting our home, and you are welcome back anytime. Take care.

Penny was a wonderful guest who was very respectful of our property. The property was kept spotless. Penny communicated well and was a pleasure to host. I highly recommend Penny as a guest to anyone and welcome Penny and her family back to our home anytime.

Thank you for your feedback. We’d like to clarify a few key points for future guests. The property does not have a BBQ and has never been listed by us as having one. A BBQ appeared on the guest-facing Vrbo platform due to an error on the booking agent’s side. This was acknowledged by Vrbo, who advised that any resolution or compensation must be handled directly by them, as hosts are not permitted to offer refunds or compensation outside the platform. During this process, the guest requested that a BBQ be purchased, delivered, and assembled by 11am on Christmas Eve, which was not feasible given the timing. This appears to have been a key source of frustration and has resulted in comments that feel disproportionate to the issue. The property was professionally cleaned prior to arrival. A single fly near a door can occur between cleaning and check-in, particularly in summer. Comments regarding poor-quality linen and towels do not reflect the standard of the property. All linen and towels are high quality and frequently praised. We have over 100 five-star reviews highlighting cleanliness and comfort. The guest chose to depart early. Any refund claim is being handled solely through Vrbo, as advised. We remain committed to providing an accurately represented, well-maintained, and comfortable property and encourage guests to contact us with any questions prior to booking.