8/10 Bueno
WolfeyS
14 de mayo de 2024
Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
No le gustó: Comunicación
Perfect vacation home
Loved the house and location, but will not likely stay here again because of the management company. We were there with another couple and when she opened her closet door, the crown molding fell off the wall on her and it had exposed nails that cut her and she had huge bruises from top to bottom on her arm. The office sent Brent to fix it and he was wonderful. He also had to get all of our TV's working probably because the instructions in the book were insufficient. There were lots of little things that were issues, and all driven by the management company. They charge a ridiculous fee and put the bare minimum in the rentals.
Plus, the previous guest had an Amazon pkg delivered, and we got a call from Anna Maria Vacation Rentals to watch for the pkg and then they called again to say there was another one to watch for and bring in the house. We were tired of them using us to get packages for another renter, so we went by their office to tell them we were leaving a day early and we were told they would not refund the last night. Then the day we were leaving, they called me again to ask another "favor", which was to look for another pkg for the next guest that was a set of golf clubs and he wanted them to be put in the backyard for him. I told her we were leaving and she hadn't had that communicated to her. We've been coming to AMI 2x/year for 16 years and have never had a management company ask us to be their step and fetch for other renters. Again, great house and location!
WolfeyS
Se hospedó 7 noches en mayo de 2024
