6BR/6BA Reunion Resort gated home with pool, golf view

Thank you for your review. We’re glad the house was clean and just as pictured, and that the fans helped upstairs. We’re sorry about the lack of hot water in the kitchen and the upstairs temperature; we’ll look into these concerns. We’d love to host you again. Sincerely, Manuel

Dear Rayonda, Thank you for your wonderful five-star review! We're delighted that you found our home well-maintained and appreciated the tranquility of the surrounding neighborhood. It means a lot to us that you highlighted being able to bring your dog along - we understand that pets are an important part of the family too! We're thrilled that you and your loved ones had such an enjoyable experience during your stay with us. Creating a welcoming atmosphere for all our guests (four-legged companions included!) is something we truly value. Thank you for choosing our Orlando home for your family vacation. We'd be happy to welcome you all back anytime! Sincerely, Hector & Ale

Dear Bhavna, Thank you for taking the time to share your feedback about your stay at our home. We're pleased to hear that you found the house clean and comfortable. We apologize for the discrepancy regarding the number of bathrooms and the lack of towels. We'll review our listing and ensure that this information is accurate for future guests. We're also sorry to hear about the incident with the shower door and the locked-out situation. We understand how stressful these experiences can be, especially when traveling with a young child. We'll investigate these issues to prevent similar occurrences in the future. We appreciate your understanding and patience during these inconveniences. We hope that despite these challenges, your reunion was enjoyable. Sincerely, Columbia Management

Dear Janelle, Thank you so much for taking the time to share your experience at our home in Reunion Resort! We're delighted to hear that your two-week work/golf getaway was enjoyable overall. We truly appreciate your kind words about the cleanliness, contemporary décor, and comfortable atmosphere of our property. It's wonderful that you particularly enjoyed the outdoor area with the awning – that space was designed specifically for guests to make the most of Florida's beautiful weather while having some shade when needed. Please accept our sincere apologies regarding the entry code confusion upon your arrival. We understand how frustrating that must have been after traveling, and we regret that our communication wasn't as prompt as it should have been during that situation. Thank you for your feedback about the hot tub and the upstairs temperature control. We understand these comfort factors are important, especially during warmer periods in Florida. Your notes about the air conditioning upstairs and the hot tub's heating system are valuable insights for us and future guests. Despite these challenges, we're genuinely pleased that your overall impression was positive and that you would consider returning. Should your travels bring you back to Orlando, we'd be thrilled to welcome you again. Sincerely, Columbia Management