Deck, Fire Pit & Grill: Port Isabel Home!

Hi Lindsay, your review is greatly appreciated, and we're thankful for your time sharing your experience. Upon reviewing your feedback, we've connected with the homeowner, who wanted to address a few points:- Thank you for sharing your experience with us following your recent stay. We're delighted to hear that you enjoyed the unique charm of our house and the lush jungle vibes – it's always rewarding to know our guests appreciate the distinctive features of the property.- We sincerely apologize for any inconvenience caused by the absence of certain amenities during your stay. Your feedback is invaluable, and we have taken immediate action to address these concerns. Essential items like a hair dryer, coffee pods for the Keurig, and a dish sponge/scrubber are now readily available for our guests.- We understand your concern about fees, and we want to assure you that all rates, fees, and taxes are clearly outlined for guests before they confirm their booking. We are sorry if you were caught off guard though. We genuinely value your input, and we hope these improvements contribute to a more enjoyable experience for future guests. Thank you for choosing to stay with us.

Hi Brittany, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following-We sincerely apologize for any issues you encountered with bugs. The property is in a semi-tropical area, which can unfortunately lead to increased insect activity, particularly following storms like Hurricane Beryl.-When you informed us of the issue, we offered to have our local contact come over immediately to address the problem with a non-toxic bug spray. We respect your decision to decline the offer, though we wish we could have helped more during your stay.-The homeowner personally inspected the property after your departure and did not find any signs of a severe infestation, but we understand that your experience was upsetting.While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend.

From the Owner: Hi Courtney, we are happy that you loved the location and enjoyed the sites at South Padre Island. - We ask all our pet owners to pick up after their pets as they would in their own homes. However, we have people who are not that courteous. We are planning on having a big landscape upgrade in the very near future. Someone must have moved the shovel our apologies. - We are considering retiring the alarm system it doesn't get used much, and we apologize for the inconvenience. - The home was built in 1948 large showers were not something they did back then, and we are not planning on any renovations.We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!