Oakura - Waymouthin paikka

Prior to booking, the owner confirmed that a 5m boat and 4x4 could easily access this property and be turned around to allow for driving off the property. On arrival there was no physical way of getting a boat this size onto the property because of the narrow access, tight turning radiuses and steepness of the driveway, while there was also no space on the property to turn the whole rig around.

The owner was present on arrival and witnessed this. She then said two previous people with boats couldn't get them on the property either.

I advised the owner that this made the property unsuitable for us as I had asked specifically about accessibility for our boat. I requested a full refund at that time, which appeared to be consented to. The refund has since been refused.

We had to find somewhere else to stay for our weeks holiday.

We are now in dispute with the owner and are progressing our claim for a full refund through the Tenancy Tribunal.

We did not stay in this property so am unable to rate the inside of the bach however this feedback form makes all of these fields mandatory to complete so please disregard my ratings. They are only filled in to allow the form to be submitted.

My comments are the only valid part of this review.