Talo, 3 makuuhuonetta plus den kanssa vuodesohva, 3 kylpylä, (nukkuu 8-9)
Barbara and Alan Grochal
- 0 %:n suuruinen hyvitys (ei sisällä palvelumaksua), jos teet peruutuksen vähintään 0 päivää ennen sisäänkirjautumista.
- Ei hyvitystä, jos teet peruutuksen alle 0 päivää ennen sisäänkirjautumista.
Vauriot ja lisäkulut
Olet vastuussa seurueesi majoitustilaan mahdollisesti aiheuttamista vaurioista vierailusi aikana.
Lemmikkejä ei sallita
Juhlia/tapahtumia ei sallita
Asiakkaiden enin sallittu määrä: 9
Päävuokraajan alaikäraja: 21
- No Senior Week!
Beautiful oceanfront home!
Stayed here in the off season for a girl's weekend and it was wonderful! The only negative was that , in the write up, it says there are 2 rooms with 2 twin beds, but in the second room, the twins were out together to make a king size. It was fine, but just would have been good to know for planning purposes. The owners were very nice and accommodating!
Beautiful location! Thanks for the heads up about the linens prior to arrival, which minimized the aggravation of doing laundry before departure. This should have been included in the listing. A call to the owners concerning 'only hot water' in washing machine irregardless of the setting WAS promptly addressed. However it required TWO service calls on consecutive days to identify the problem. Washing and rinsing in hot setting only was definitely an inconvenience and potentially damaging to some materials, much less an increase in utility costs. The owners were sensitive enough to not push the third service call on our last full day, this happened b/c we missed the plumber's attempt to contact. We happened to be on the beach, which is beautiful! The last significant issue was the overall cleanliness of property. There was sand left on landing and stairs. We realize that this is the beach, but upon arrival? Dusting/vacuum behind furniture (popcorn in the den, throat lozenge lost behind night stand, and a colony of dust bunnies behind the door in upstairs hallway bathroom) was inadequate and superficial. The bathroom mats were dirty and had to be taken up! The lid on kitchen trashcan was dirty with dried debris and stains from whenever. We cleaned it and used the trashcan without lid. We strongly recommend a different cleaning service who pays attention to detail. The ice maker was great! It made more cubes than we could use! The proximity to beach and access to nearby pools was truly the highlight as time spent in the house itself just revealed the neglect this home has suffered. This was especially disappointing since the owners themselves use the property, which should have given them a personal assessment of the conditions. The owners decline any effort to account for/rectify our mixed feelings on this stay.
As we received a phone call from the guest shortly after their arrival about their concerns with the washer not doing a cold water wash, very shortly after their arrival, (who checks a washer the day they arrive?) it was quite a surprise to be told AFTER their departure that the house was not clean. There was no mention whatsoever about cleanliness in our conversation. AS she conveyed, we had professionals out to diagnose and address the problem promptly. Had we been told there were concerns about cleanliness, we would have had the cleaning service back out there the same day. This is the second year we have worked with the cleaning service and have found them to be very responsive. Cleanliness is a very strong value for us. In fact, we have received unsolicited positive comments about how clean the house was on arrival.
It took 2 service calls from both a plumber and an appliance company to discern the hot and cold pipes had been hooked up to the wrong sides. Midweek the guest stopped responding to phone calls in an effort to correct the problem once it was diagnosed. One can only wonder whether she devised a plan to seek a refund because the washer was only hot, even though it would have been resolved midweek had she responded to efforts to address it. Only after the week was over did she even mention cleanliness concerns. She actually sent this review to us first before posting it, in an effort to push us to refund money. We are comfortable that we do everything possible to assure that our home provides a clean backdrop with functioning appliances and find it disheartening when people try to manipulate the review system for their personal gains. Fortunately, 99% of our guests are actually strong communicators and love the property.