The hot tub was not cleaned, there was a lot of sand, lots of flies and lots of mini frogs which was uncomfortable be to outside to enjoy. We got a refund because we couldn't use it the first day, we only used it twice. The pantry was not organized, previous renters left items but it was not organized. The host sent me a message with check out instructions which included, loading dishwasher, putting towels in washer and starting washing machine, emptying pillow cases and throwing out trash which we usually do. If we didn't they would charge us an extra fee. Keep in mind I already paid a cleaning fee. Magazine was chewed by previous pet, host said it was from previous renters but unsure why they didn't toss it then. It is VERY VERY SPACIOUS, says up to 7 guest (5 beds) but was charged extra for having more than 5 guest which included a baby. So careful when you book that, which I accepted but thought that was odd. On the Last night the kitchen ceiling light was leaking water making kitchen very slippery so we put a towel on floor. I saw roaches in restrooms as well.