We were excited in booking our 5th stay with Cornwall Hideaways, based on previous excellent results.
So what a shock on a paying premium price to arrive on a dark December evening to an aged, unclean, uncomfortable house. Cobwebs in the ceilings, around windows and the fireplace was not swept. Entering one bedroom, was greeted by a swarm of flies. Walls - scuff marks galore, carpets and flooring worn/aged.
TV's only 2, non upstairs - of these 1 didn't work at all, whilst we waited one day for a remote to be located. Sofa's - reminded me of what you would expect in a well used bedsit. Beds - main bed soft and sagging. Internet very good and bedding and towels very clean.
Admin and support from the Cornish Hideaways team very good and supportive but couldn't make-up for the above. Notably have not (yet?) offered any reduction for a sub-standard house.