4/10 (不満)
sally s.
2024 年 11 月 10 日
Very disappointing and not as described
The Vrbo description says luxury holiday cottage. It was far from luxury, everything about it was tired and dirty. We couldn’t log onto the internet and couldn’t get any of the televisions to work. In the main bathroom the toilet seat was broken and the sink was blocked. We couldn’t open the windows and there were no fans in either bathroom. There were no instruction packs for the heating or televisions, as mentioned. Meaning that the place was cold and the heating was fixed on a timer, which was no good when we were there during the day.
The oven trays were filthy and when moving the settee to find the lamp switch we were disgusted with the dirt and grim we found behind it.
Even though the house slept 8, there were only 4 dining chairs, so we had be bring in the tired and dirty outside chairs so we could all sit around the table for our daughters 30th birthday meal.
I tried to contact the owner whilst we were away to discuss the heating and television controls with no response.
Our experience at this house will make us think twice about using Vrbo in the future.
sally s.
2024 年 11 月に 2 泊滞在