4/10 (不満)
宿泊されたお客様
2024年3月7日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Tired & Dirty Accomdation
Unfortunately from the start, where we had to wait 30 minutes for someone to ‘just give us the keys’ (no introduction etc), then to enter into a very tired and dirty accommodation….it was a very upsetting intro.
We took over 20 photos of items that were dirty, broken and even dangerous and sent to Home2Book.
The shower room was disgusting and told by Home2Book that it was ‘the hard water’. However, after we bought cleaning equipment and did it ourselves, it was a different shower.
We had to clean the house and wait for a ‘man’ to come and fix all the issues. This was a few days after arrival.
We had a few more issues with no power in the upstairs for a day and night, no towels for our paying guests….but this was sorted
All this reported to Home2Book and VRBO
No privacy in the back garden, which we were lead to believe there was
Pool was nice but toilets were filthy
Location was excellent
Was we were staying for 8 weeks, we made it as homely as we could
宿泊されたお客様
2024 年 1 月に 60 泊滞在