We booked this rental for the last weekend in August with every intent to make the trip. However, Hurricane Ida preventing us from making the trip as safety was a main concern. If you recall, Louisiana was declared to be in a State of Emergency. I contacted the host to see if we could cancel. But they said it was not an option. Keep in mind there was no way we could make that trip in a hurricane. The host only offered to allow me to choose a future date, which i did only to me met with an invoice for an ADDITIONAL $300 which the host said he could not do anything about. long story short. We were not able to cancel, not able to book a future stay and the host walked away with $430 of our money with no resolution. Customer service was no help as they said the decision to refund lies with the host.
Do not book unless you can predict the weather and other foreseen circumstances.