Overall, Glen was super responsive and accommodating for our group. We arrived in town early (10am) and at the end of our stay, departed late (5pm) and he allowed us to check-in early and check-out late, which absolutely made our trip. The facilities could have been a little cleaner, but generally I think it felt this was because of age (character!). This is a great place to stay if you're with a bigger group. We didn't realize that there are other buildings on the property, meaning there was another group that had access to the gated space, but overall we didn't have to interact with them and felt safe. Our specific area had our own access code. There was a slight hiccup with the A/C in one of the rooms, and Glen was very responsive and fast to fix the issue and gave us a back-up in case of other issues.