The cabin is adorable for sure! It definitely had that going for it.
However, our first impression was that it was not as clean as it looked in the pictures. Wasn’t horrible though, nothing a mom of 3 littles can’t handle.
My main complaints were the garbage outside was 1/2full already (we stayed Saturday-Saturday with 5 people), the decks were a mess of brush from the trees (I swept, we live in the country and I blow my decks off daily, something the cleaning people could easily do), there was an empty beer can on the floor behind the couch 😳 (so easy to spot) and just not real clean overall. When we got there my son impatiently jumped over the deck and let us in waiting for us to get the key out (no one locked the patio door), the neighbors are A LOT closer than they look in the pictures, and my kids were so excited for the bunk beds and the furniture upstairs was rearranged and the bunks separated and taken down (my son luckily helped me put it back together so my girls would be happy, but it was really heavy and not safe).
We’ve stayed in a lot of rental homes, it was just kind of a bummer for nearly $5,000.
I also have never booked through VRBO and then rented through VACASA, 🤦🏻♀️ will NEVER do that again! I had never even heard of them. The customer service agent I finally got ahold of was awful. We booked this trip in the winter and as the time neared, Yellowstone got flooded and it said all exits would be closed north and all we knew was that our rental was north west of Yellowstone. VACASA never reached out so I messaged them on VRBO because that’s what it said to do. We had a 16 hour drive, I wanted to make sure we had a place to stay. They NEVER responded and I messaged twice on VRBO where it said to. When I did finally call and wait on the phone forever to get an agent, he appeared to have no clue there was a flood there and didn’t know what to tell me, just that he “thinks it’s ok!?” 🤦🏻♀️ I said is there anyone that I could get ahold of that would know for sure? “No”. He was awful, gave me no reassurance. I hope the owners consider some other company than VACASA. It’s an adorable home with so much potential. We will make sure to NEVER book anything with VACASA again and warn others the same.