6/10 (普通)
Lori D.
2023 年 6 月 10 日
Very Ridiculous Boss On-site
I had my booking number, property number, owners name, receipt from credit card, but the property manager would not let us check in even after the owner called him because he said that the owner did not call from one of the three numbers given to him. My friend and I sat in the lobby floor (because my cell phone had died) calling all three numbers, and we couldn’t get a hold of anyone. They would not let us bring luggage or $150.00 of groceries in. We could not enjoy any of the hotels amenities while waiting. Seven and a half hours later the wife called my phone and I walked my phone over to him to talk to her. I don’t think I’ve ever been treated more rude or dealt with anyone more unprofessional. Thankfully after we checked in, other than more money wasted on groceries, everything else was beautiful and VERY enjoyable. Your company owes me at least $300.00 for one day rental and groceries.
Lori D.
2023 年 6 月に 3 泊滞在