The property was great but Rental Pros and VRBO completely screwed up.
Four members of our family booked 2 bedroom suites and got cancelled 1 week before the trip. Rentals Pros offered a 1 bedroom replacement at a lower price but the rooms would were not large enough for our family. If not for the great staff at Wyndham, the vacation would have been ruined. They went above and beyond to find us what we needed at another one of there other resorts. Rental Pros and VRBO both feel flat. They did not help us at all and just left us to figure it out.
ken v.
2021 年 6 月に 5 泊滞在
2/10 (非常に不満)
Doris H.
2020 年 11 月 6 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Hadn't been cleaned
Was given 3 units before accepting the final one. There was peanuts stuck to the door, dead bugs on bathroom towel, blood on refrigerator shelf, cabinet doors stuck together with food, etc. Felt like I was stuck with staying in filthy accommodations, because getting a refund was not offered as an option.
Doris H.
2020 年 10 月に 9 泊滞在
10/10 (非常に良い)
Nikki R.
2020 年 8 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Getaway
It was a very great experience and will definitely do it again.