We booked our trip on 3/21/23 for 7 nights. We received our confirmation and paid for the stay in full. On 5/9/23 we received notification that our first 3 nights have been canceled. They didn’t offer any other solutions and issued a refund but not in full. When we arrived on the 4th night to check in the room was not ready and we had to reach out to the property manager to get them to release the room. This review only reflects poorly on the property manager and NOT the facility. I would STRONGLY advise on not booking with this property manager. The best they would do for me is say sorry.
Sarah K.
2023 年 5 月に 7 泊滞在
10/10 (非常に良い)
Jenny G.
2022 年 8 月 15 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Wonderful a Wyndham stay
It was extremely easy to rent and everyone was extremely helpful upon arrival. Such a beautiful location and great to be able to use the Country Club facilities
Jenny G.
2022 年 8 月に 13 泊滞在
8/10 (良い)
John D.
2022 年 6 月 30 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Very pretty area and quiet accommodations.
Nice property. Check in was confusing as we were not aware it was a timeshare. Had difficulty getting pool passes from concierge as he was insistent that we take a 90 minute tour. Downstairs neighbors we pretty noisy but fortunately it was only for our last night. Otherwise, beautiful neighborhood to walk and nice quiet deck area to relax.
John D.
2022 年 6 月に 4 泊滞在
10/10 (非常に良い)
Juli K.
2021 年 5 月 17 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Exceeded expectations
I was skeptical of the outcome because the VRBO note stated that the actual condo would not be exactly like the pictures. However, it was super nice, pretty updated, nice patio, comfortable beds. Very spacious and had everything we needed to cook basic meals. The kitchen had a welcome basket with coffee and popcorn. There was a large jacuzzi tub in both of our condos. The amenities were convenient and fun for our 2-12 year old boys (the pool opened, hot tub, and mini golf, plus you can purchase ice cream and starbucks at the community center). The location was great too-close to grocery stores, gas station, and restaurants.
Communication with the actual resort was excellent-they called to check on us, promptly delivered extra coffee etc. But when trying to correspond with the VRBO manager I had to email a couple of times to get a response. Additionally, we had to move condos on our last night so that was an inconvenience. We had to pack our bags and the resort came and moved our things while we were off hiking in the Grand Canyon which, but when we returned we had to go back to check in and get new keys to a new condo for 1 night. When we got to our condo, our keys didn't work. Again-the resort promptly sent maintenance to let us in, but after a long day of hiking it was just sort of annoying. Per the resort-"sometimes when you book through VRBO, your stay gets split." None of these things will prevent us from staying there again in the future! It really was super nice.