2/10 (非常に不満)
Dean B.
2022 年 8 月 8 日
I was lied to.
I booked a room for a 2 bedroom back in February. A couple weeks before my stay I was told the 2 bedroom I booked was unavailable. I was assured that for my inconvience I would get 2 one bedroom rooms. I gave “Christian” the names for 2 rooms to be booked under. When we arrived they told me we only had 1 one bedroom reservation and that the other one was canceled. We had no choice but to all pile into a much smaller room then we needed and we’re given no explanations on what happened. Couldn’t get another room there. It was very frustrating to say the least. No one really helped and we’re told we’d only get 30% of our money refunded. I feel strongly that it should be at least 50% back because we only got one room. I’m considering disputing all charges on my card because I was basically de frauded by VRBO and I don’t thing there was ever a 2nd room booked for us.
Dean B.
2022 年 8 月に 3 泊滞在