3 days before checking in, we received a call that the 2 bedroom unit we reserved was not available even though we booked over a month in advance. They downgraded us into the standard room and only offered a 25% discount, which came up to about the normal price of that unit. When asked about a little more compensation they were rude and forceful into accepting their terms or canceling my reservation and find somewhere else. This was 3 days before memorial weekend where everything was already booked so we had to accept. My cousins 2 bedroom reservation also got all messed up and they gave him a standard room and put someone else in his room, it took several hours to straighten it out. They also wouldn't let us purchase an additional parking pass and just told us to pay for parking a mile down the road,, which closes at 8pm! Overall Tradewinds was good, but we will never use VRBO for booking again.