4/10 (不満)
annette m.、Liverpool
2023年11月12日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Disappointed
Pictures are deceiving ,cleanliness needs improvement bathroom glass was full of old toothpaste & gunge .towels were dark in colour fior me that’s says a lot as dark towels hide stains,bedding needed ironing full of creases Pull out bed wasn’t the best,the cover over it was full of stains & in need of a wash ..Only positive was the apartment was warm
Bedroom door handle locked we were unable to get into bedroom or bathroom the owner advised to force the door but don’t damage it ,My husband went to a neighbour on a lower floor & got pliers to remove handle this took a while to do in between contacting owner eventually removed handle & got it open we had to hang around while this was done using up our valuable time for sightseeing.
If you got the instructions to enter property earlier than the day you arrived as my messages didn’t come through in time had to message owner to gain access & a friendly neighbour helped .The Wi-Fi code could also be left in the property wrote on a card .
Ideal location for getting around,but very disappointing for all 3 of us .
annette m.
2023 年 11 月に 2 泊滞在
