2/10 (非常に不満)
Erin F.
2024年4月12日
良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Dishonest and disappointing
My main concern in writing this review was my experience in trying to shorten my stay. The unit had an awful smell to it. Part of it was the glade plug-in air scent thing but there was something else that their plug in was masking. I opened all the windows and door to air it out and left for the whole afternoon. I came back just before bedtime and it still smelled. I have chemical sensitivities so I also unplugged the glade plug-in thing. I could not sleep and felt ill the next day. I communicated with the property manager and he initially was very understanding and agreed to let me change my reservation and leave early. After I checked out, he told me that he couldn’t figure out how to refund the remaining expense. I called vrbo and they explained that he could refund the money and they agreed to send him an email helping him do this. They cced me in the correspondence so I know it happened. I was disappointed that he agreed to change my reservation and then didn’t refund my money. I was already gone by the time he told me that he could not do the refund.
As for the unit, it was okay. The main picture on the add is not the unit and the area is under construction. It was not easy to see where to go. It’s inexpensive construction with little character. The kitchen doesn’t have much to make it useful- very limited pots, pans, utensils. Not homey like so many other rental units. I wish I had better things to say but lost a lot of money in renting this place.
Erin F.
2023 年 3 月に 6 泊滞在
