4/10 (不満)
Rachael N.
2025 年 6 月 23 日
良かった点 : ロケーション
気になった点 : 清潔度、掲載情報の正確さ
Rental not up to expectations
I was not happy staying at the unit we rented. I feel like the money that was charged should have gotten us a unit that was cleaned and pest free. Upon arrival we had to request additional cleaning as surfaces and carpets were gross and clearly not cleaned. Also we found many ants and a few other unknown type bugs that we requested sprayed for two different times. The management was happy to intervene almost immediately which was nice, but again for that kind of money, I'd think a clean and pest free unit is expected up front. Also, the actual unit was dark and outdated. From the pictures supplied it looked like the second bedroom had double beds and this was not the case. I enjoyed the grounds of the resort but due to the condition of the unit, I'd probably not book again.
Rachael N.
2025 年 6 月に 7 泊滞在
