2/10 (非常に不満)
Lesa J.
2024年4月10日
良かった点 : チェックイン、ロケーション
Do not rent from this host!
Even after reading the questionable reviews, we decided to take a chance on this property. Shame on us! We did chuckle about a couple things; the grill didn't work so Cheryl left us a smoker with propane to use - but it used wood not propane; the bed was smaller than listed and not very comfortable, but we asked for rustic, so we didn't complain; the air freshener was too strong for such a small area, we just unplugged it. It was all part of the rustic experience. The next morning when we couldn’t use the stove to make coffee or breakfast it became a problem. We contacted Cheryl who sighed heavily and told us we needed to use the clicker to light the stove. After going out for breakfast and spending time at the lake, we were ready for a shower and dinner but there was no hot water. We were no longer amused! We contacted Cheryl again (she was 2 hrs away and not on site) and left a day early. Cheryl texted me 24 hours later to accuse us of turning off the propane to the cottage, trying to 'pull something on her' and she had to pay for a weekend call to the electrician. I became insulted and angry and asked for a refund. I worked via VRBO who tried to contact Cheryl on several occasions. She completely ghosted both VRBO and me. We have used VRBO for several years and never had any trouble with any property or owner and had good reviews about us. I was completely frustrated and unhappy with this host and disappointed in our weekend outing.
Lesa J.
2023 年 9 月に 2 泊滞在
