2/10 (非常に不満)
Mark R.
2023年9月14日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
“WARNING”
“AVOID” this property at all cost. It was not at all as advertised, there is a trash dump site within 100 feet of the front door, there were weeds up to the windows on either side of the cabin and spider webs at the front door with active spiders in the webs. The host would NOT communicate with me before check-in to give me the check-in codes. I sat in front of the cabin for 2 hours trying to reach-out to the host, I called customer service with Vrbo and sat on the phone with them for over an hour and a half while they tried to reach the host. All of our efforts failed to reach the host. I traveled across the country and encountered this problem with this host. Fortunately for me Vrbo came to the rescue and is working with me to refund my money. My trip does have a happy ending though, I found another property 30 mins away and had a wonderful time at Glacier National Park. But, if I had booked this property in June, July or August during peek travel season I would not have been so lucky.
Mark R.
2023 年 9 月に 3 泊滞在