4/10 (不満)
Natural B.
2023年10月27日
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Buyer Beware
The property depicted in the photos is not what you will experience once you are on site. The rental is above a daycare (not included in listing) and it’s a second floor apartment with a narrow entryway.
We stayed for a long weekend and the host only communicated through the app leaving no written instructions about the property. Also the host’s expectation was that we ask HER questions instead of providing us with the information up front. We had to ask about everything making for a very confusing and inconvenient stay since we weren’t aware of the limitations of the rental.
The host also neglected to tell us during check in that the washer/dryer could not be used. This resulted in a smoking dryer incident on day 2 in the laundry closet! Of course 3 hours prior to this the host had messaged that washer/dryer use was only for extended stay rentals. The whole thing could have been avoided had we been given written instructions at the time of check in.
The cleanliness of the rental was questionable (old tub with a makeshift shower; worn kitchen appliances and furniture; scarred floors and water stained ceilings) depending upon your personal standards. It didn’t meet mine and there were limited cleaning supplies on hand. I was finally able to speak with the host the day of check out and both she and her “co-owner” were incredibly rude and dismissive of my concerns. Avoid this listing it isn’t worth the money.
Natural B.
2023 年 10 月に 3 泊滞在
