6/10 (普通)
T P.
2024年5月3日
良かった点 : チェックイン、ロケーション
気になった点 : コミュニケーション
Good potential but...
The location was very convenient to the Disney Parks. This unit has potential, but needs updates. The refrigerator and downstairs mattress (loud and uncomfortable) need to be replaced. The master bed linens/pillows had stains and should also be replaced. My husband ended up buying pillows from Target. The listing stated pool heat was available but there was no pool heat. Before we arrived Jesus assured me that the broken heater had been repaired, and he even came to the unit as we were checking in and said he had turned the heater on. However, this was not the case and there was no pool heat and I got no response from Jesus when I tried to contact him multiple times. I primarily picked this particular unit because it had a pool that was larger than a splash pad but not too deep. As I expressed to Jesus before we arrived, we needed a working pool heater for my kids to use the pool. Having no pool heat was beyond disappointing and I do not believe the listing was accurate. My family made the best of it, but we won't be staying here again.
T P.
2024 年 3 月に 10 泊滞在
