*** Sanitation/Cleaning Update ***
The number one priority at Captial Vacation Resorts is the health and safety of our guests and Team Members. Just like many of you, we are closely monitoring new developments regarding COVID-19 (Coronavirus), and we are taking all necessary precautions to maintain our position as the industry leader in guest experience and safety. We are in regular contact with and closely following all guidelines and preventative measures established by the Centers for Disease Control and Prevention (CDC) along with local health authorities, and we want to take this opportunity to update you on the enhanced protocols and procedures we have enacted to help stop the spread of this and any other flu-like viruses.
With a beautiful location in the foothills of the majestic Smoky Mountains, Capital Resorts vacation homes in Pigeon Forge offer excitement and spectacular scenery. The Lodges at The Great Smoky Mountains provides family luxury in a cabin-style setting with spacious floor plans. Numerous amenities are available, including lodges with up to three bedrooms and three bathrooms, fireplaces, coffee makers, DVD players, fully-equipped kitchens with dishwashers, wireless Internet access, cable TV, sleeper sofas, washers and dryers, outdoor fire pits and free use of amenities at The Pigeon Forge Community Center.
The Standard 1 Bedroom Condo features a bedroom with a queen sized bed, a fully equipped kitchen and living room area complete with pullout queen sized sleeper sofa, a washer and dryer, and a balcony or patio featuring exceptional views of the Great Smoky Mountains.
Notice:
All our luxury resorts use a system called Allocate Upon Arrival which means the actual suite you will be assigned to is given upon check-in. These photos are a combination of all the different suites on site. If you have a floor, unit or building number that you would like to stay in, please do not hesitate to ask. The full-time on-site reservation check-in staff is happy to do their best to accommodate your request. Please note since we do not place you in an exact unit and this is done by the front desk staff, we cannot guarantee the requests, but will do our best to make sure they are accommodated. If your reservation is more than 4 nights you may be assigned to a new suite for housekeeping purposes. Keeping our suites up to luxury standard is our top priority.
The person checking in must be 21 years of age (or older). With this notion, please prepare a VALID ID and credit card in your name. A $100 Pre-Authorization from any major credit card upon checking in is required. After purchase you will receive an email confirmation showing your name on the reservation as the guest checking in within 14 days of check in date. However, if you would like to change the name of the person checking in after you have provided this information, there will be a $99.00 name change fee. Any damages will be charge upon check-out.
The check- in time is 4 p.m. and check out time is 10 a.m. The nearest airport to The Lodges at the Great Smoky Mountains is McGhee Tyson Airport which is 24 Mi drive by car respectively.
Please note by purchasing this listing you agree that there may be a chance for an 'Upgrade' to your unit for a larger unit that will fit the same amount of people. If this is the case, we will upgrade your room without question, free of charge. Therefore, depending on the length of your stay and unavailability of rooms, you may be upgraded to a larger suite during your stay with us.
Hence, if you have any concerns, our office hours are always open 24 hours respond to your requests. For here at The Lodges at the Great Smoky Mountains, we ensure that your stay is comfortable and well-served to your satisfaction.
Resort Policies
Front Desk Hours
Monday - Sunday 7:00 AM-10:00 PM
Check-in Time
4:00 PM
Check-out Time
10:00 AM
Check-in Age
21 Government issued ID is required to check-in
Pet Policy
Only service animals are permitted at the resort
Smoking Policy
All rooms are non-smoking
Advance Deposit Requirement
Full payment of room & tax.
Minimum Stay Requirement
Two nights stay required on Holidays
Security Deposit
Full stay plus $50 on a credit card is required to check-in
Credit Cards Accepted
Visa, MasterCard, Discover
